After my little diatribe titled “Project Management Theater” I had a few days to think about the less than stellar status report provided by the vendor to my customer. The more I thought about it, the more I realized the vendor did nothing to meet the unique customer needs. The attitude was Well, you asked for a status report. This shows status. I’m a firm believer that you need to understand who your customer is and then provide status reporting to meet their needs. Even when using a burndown chart for a team, I usually don’t show that to a C-Level. I understand that C-Levels (CEOs, COOs, CTOs…) are looking at the business more strategically. For that reason, I offer my 50,000 foot view of the project or program. Two years ago, when I arrived at this PMO, I looked at their Metrics Plan. One of the things that was missing was a summary graph or chart for the Federal Senior Executives (SES). What you see above is one graphical indicator I provided to them. What you do not see in the screen-grab is the associated data, which I made available on subsequent pages.
Feel free to download a copy of my original (TPS Report) template Total_Project_Status_Template