As I study the collection and reporting of metrics and project statuses, I find many reports just do not deliver what they should. I believe there should be a stand-alone deliverable that a project manager is able to provide to a stakeholder at any time, illustrating the total project status. I created a report and used the name “TPS Report” from the movie Office Space. I try to interject a little humor into a project, where I can, without raising too many eyebrows. Because I do not think I should keep all of the good stuff for myself, I hope others will download my free template. It captures everything from overall project status to schedule, budget, scope, and quality, including a RAG (Red, Amber or Green) status. What milestones were planned and accomplished? What is planned for the next period? Though I believe a subjective narrative does have its place in project reporting, I like the more objective approach. Give your stakeholders the facts!
Please enjoy this free copy of my Total Project Status Report Template.
Application Development, General, Scrum | Derek Huether | June 11, 2009 |
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budget, Communications, Cost, Free, Metric, milestone, office space, Quality, Quality, report, Risk, Risk, Schedule, Scope, Stakeholders, Template, tps
I recall a very positive meeting where we exposed several non project management team members to a Cost Performance Report (CPR) for the first time. A CPR addresses project performance through a defined period of time in relation to contractual requirements. The CPR details budgeted work scheduled and performed, actual cost work performed, and the variance in both schedule and cost. All of this is itemized per Work Breakdown Structure (WBS) element for both the current period and the cumulative to date. The last values you see are the budgeted, estimated, and variance at completion of the contract.
There were a lot of questions as to why one WBS element has a positive or negative cost variance and why it may have a positive or negative schedule variance. Trying to explain this to those without a project management background can be a challenge.
I was having a sidebar conversation with one team member who could not understand how the element that pertained to him could be both ahead of schedule and below budgeted cost. The answer came from across the room in the form of a question.
“Is there any way this report captures quality?” The answer was no.
That my friends is called Triple Constraint. We know the Scope, Time, and Cost within this report. What we don’t know is Quality, Risk, or Customer Satisfaction. That’s ok. This is the CPR, not a Total Project Status (TPS) Report.
By not committing the scheduled time and budgeted dollars to complete the task to a level of quality that meets the customer’s expectations, the contractor looks good only on paper.
Project Management | Derek Huether | February 27, 2009 |
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Cost, CPR, Customer Satisfaction, Definition, Quality, Risk, Schedule, Scope, Status, Time, tps, WBS