Washington DC Archive

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Plan to Fail

We live at a lake property so we’re pretty far in the sticks.  We have an HOA, which contracts work for snow removal and stuff like that.  Last year we had several snow storms in the Washington DC area.  The HOA was not prepared for several snow storms in succession and we found ourselves stranded for 4 days.  Yes, 4 days!  But, it wasn’t all bad.  After the first storm got us, I reached out the HOA and recommend they keep the community informed of what was happening.  Though we may not see a plow for a day or 2, we would at least know it.  Each time we had a storm, the HOA got better at informing us of what they were doing.

Here we are, a year later.  The forecast was for 6-12 inches of snow.  I was curious if the HOA had refined their communications and snow removal practices from the year before.  I kept thinking to myself.  People don’t plan to fail; they fail to plan.

We certainly did get the snow.  It’s close to 12 inches.  I left the office early to get home before the snow (thunderstorms) arrived.  As the snow stacked higher and higher, we began hearing reports of people abandoning their cars on the roads leading to our house.  (They clearly failed to plan accordingly)  We even saw one of our neighbors get stuck at the bottom of our hill, blocking the plows from getting to our neighborhood.

So, how did the HOA refine their communications process from last year?  Did they fail to plan accordingly?  To the contrary, I feel they did a great job.  They designated community representatives.  We are encouraged to have an open dialog with them.  The HOA did send out emails informing everyone when the plows were going to arrive.  This year they took it one step further, by creating a feedback loop.  When our neighborhood was not plowed, due to the abandoned car, I contacted my community representative.  Though I had to leave a voicemail, she called me back within 30 minutes.  She assured me our neighborhood will be plowed this afternoon.  Without the feedback loop, they would have not known there were any issues.  And so, our HOA process improvement continues.

Communications vs. Customer Satisfaction

Communications Level Customer Satisfaction
0-Way (None) Very Unsatisfied
1-Way (Email distribution) Satisfied
2-Way (Telephone conversation) Very Satisfied

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Agile and American Football

This post is about Agile, not football. I like to use analogies so please, please don’t crucify me!

The football analogy

In 1983, at Superbowl XVII, the Washington Redskins beat the Miami Dolphins. It was a game my wife, who was born in the Washington DC area, reminds me of every time the Washington Redskins play a game.  Mind you, I’m usually not watching the games. I’m off pondering what I would do if zombies tried to storm our home. Do I have enough plywood and nails? Do we have enough ammunition? But I digress.

So, what was unique about this particular team that made them so successful?  Was it their head coach, Joe Gibbs?  Was it the coaching staff, the team, or all of the above?  Was it a simple process or detailed approach? I guess if they knew what the magic formula was, they would have repeated the winning season over and over again.   Unfortunately, life doesn’t work like that and neither do projects or football teams.  The Washington Redskins have won only 2 Super Bowls since.  Gibbs retired from the team.  Then, over a decade later, Joe Gibbs returned to the team, determined to take them back to the Super Bowl.  As part of his strategy, he hired Al Saunders as the offensive coordinator.  What I found interesting was Al Saunders’ offensive playbook reportedly had approximately 700 pages of various plays.  Seriously!?  700 pages!  Why would you think detailing play scenarios ad nauseum in a 700 page playbook would give you better results than having the team follow a few basic rules and then empowering them to make decisions on the field?

PMI PMBOK

The PMI Project Management Body of Knowledge (PMBOK® Guide) Fourth Edition has 506 pages.  Some look at it like a cryptic instructional manual to all thing project management.  Some merely look at it as something to reference from time to time, when someone asks “well, what does the PMBOK say?” And some look at it as the obstacle between them and obtaining the PMP credential.

Now, I don’t think for a minute, if you try to follow the PMBOK to the letter, you are guaranteeing project success.  That may be the reason you see “Expert Judgment” listed so many times in the inputs-outputs.

Agile Manifesto

4 things we come to value

  1. Individuals and interactions over processes and tools
  2. Working software over comprehensive documentation
  3. Customer collaboration over contract negotiation
  4. Responding to change over following a plan

12 principles we follow

  1. Our highest priority is to satisfy the customer through early and continuous delivery of valuable software.
  2. Welcome changing requirements, even late in development. Agile processes harness change for the customer’s competitive advantage.
  3. Deliver working software frequently, from a couple of weeks to a couple of months, with a preference to the shorter timescale.
  4. Business people and developers must work together daily throughout the project.
  5. Build projects around motivated individuals. Give them the environment and support they need,
    and trust them to get the job done.
  6. The most efficient and effective method of conveying information to and within a development team is face-to-face conversation.
  7. Working software is the primary measure of progress.
  8. Agile processes promote sustainable development. The sponsors, developers, and users should be able to maintain a constant pace indefinitely.
  9. Continuous attention to technical excellence and good design enhances agility.
  10. Simplicity–the art of maximizing the amount of work not done–is essential.
  11. The best architectures, requirements, and designs emerge from self-organizing teams.
  12. At regular intervals, the team reflects on how to become more effective, then tunes and adjusts
    its behavior accordingly.

Which playbook would you rather follow?

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Agile DC 2010

On a cool day in October, the Agile Tour came to DC to talk Agile essentials, Agile in enterprise, and Agile in government. In the days leading up to the event, the Twitter buzz showed the event was running out of tickets.  By the time the event started, it was at capacity for the venue.

This was the first Agile Tour DC.  This one day conference aimed to serve agile practitioners in the DC area through 3 tracks.

  1. Agile Essentials – Get the skills you need to get started.
  2. Enterprise and Government Agility – See how it works in the large and hear from a Panel of practitioners working in government.
  3. Open Talks Track – Create the conference you want in this Open Space (like) track.  If you didn’t see a talk on one of the other two tracks, you cold propose a topic or attend one of the 4 concurrent Open Talks.

Before we got started, Bob Payne, one of the organizers of the event, spoke a little about the event and where some of the money was going.  AgileDC is a not-for-profit conference organized by Agile Philanthropy.    See more below

Compared to the last conference I attended, the PMI Global Congress (<= $1,600), this event had a lot of bang for the buck.  Agile DC 2010 was less than $100!  Now, I’m not going to do a lot of comparing of the PMI Global Congress to this event.  OK, yes I am.   I think PMI missed an opportunity to do some real good in the world.  How is it PMI can charge up to $1,600 and not champion some cause(s) that could really benefit from a few dollars?  Here are some side-by-side comparisons.

PMI Global Congress Agile Tour DC
Venue Gaylord Hotel and Resort Fannie Mae Conference Center
Transportation Non-Metro Accessible Metro Accessible
Duration 3 days 1 day
Price $1,125 – $1,600 $75 – $90
Food Average Above Average
Session Quality Excellent Excellent
  • Overall, both the PMI Global Congress (Agile sessions) and the Agile Tour DC had excellent presenters.  After that, I think Agile Tour DC was the winner.
  • The Agile event was Metro accessible.  In contrast, it took me 2.5 hours to drive to the PMI event.  I then had to pay $20 for parking, compared to $5 at a Metro garage.
  • When it comes to the duration of the event, I’m looking for the Goldilocks and the three bears of conferences.  1 day is too short; 3 days is too long; 2 days would be just right.
  • Cost.  Did I mention this event was less than $100!?
  • The food was good.  Seriously, it was pretty darned good!  One little tidbit, the coffee at the PMI event was below-average to average.  The coffee at the Agile event was average to above-average.

The day was kicked off with a keynote by Sanjiv Augustine, an industry-leading agile and lean expert.  We then took a 15 minute break before splitting off to our separate tracks.  I have to say, you know it’s a good conference when you’re conflicted which session to attend.

I then sat to hear Agile & Government by Paul Boos.  Good stuff.

Next, I sat for Agile in the Enterprise and NFP (Not For Profit), presented by Tiffany Lentz and Jeff Wishnie of Thoughtworks.

I think the best part of my experience came next, from the panel discussion about Agile in Government.

From Left to Right (Don Johnson, Josh Hendler, Richard Cheng, Paul Boos)

Members of the panel included:
Don Johnson – providing thought leadership in the acquisition of Information Technology across the Department of Defense.
Josh Hendler – serves as the Director of Technology at the Democratic National Committee.
Richard Cheng – managing consultant at Excella Consulting, providing consulting services to commercial and Federal clients in the Washington, DC area.
Paul Boos – serves as the software maintenance lead for the Environmental Protection Agency’s Office of Pesticide Programs (OPP).

It was a very engaging panel discussion and they all brought some very unique perspectives to the conference.

I then saw Sanjiv Augustine present Agile Portfolio Management.  I think the best part of Sanjiv’s presentation was that it offered something for everyone.  You didn’t need to be a seasoned Agilist to enjoy it.  If you ever get a chance to see Sanjiv present, do it.

The last session I attended, Emerging IT Acquisition Processes Within DoD,  was by Don Johnson from the Department of Defense.  I would like to say Wow!  To see what is happening over at DoD is nothing short of remarkable.  The one question I get asked by people in the Federal Government is does Agile work in the Federal space.  Don proves that it can and that is does.

That’s about it.  It was a great event.  I look forward to the next.

If you get a chance, clear your calendars for October 14, 2011.  That’s the tentative date for the next Agile DC Conference.


AgileDC is a not-for-profit conference organized by Agile Philanthropy. Agile Philanthropy’s mission is to assist not-for-profits through fund raising and volunteerism. For more information visit AgilePhilanthropy.org or contact Bob Payne 202-903-6854.

Conference not-for-profit beneficiaries:

Mano a Mano International provides critical healthcare and infrastructure development in Bolivia.

Haiti Partners provides education and educational support in Haiti. Since the recent earthquake they have been serving their communities with earthquake relief and humanitarian services.

FreshFarm Markets helps create farmers markets in the DC area and provides matching funds allowing WIC and Food Stamp recipients to buy nutritious local food. Their work sustains local agriculture, schools and local families.

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Day 2 of PMINAC

And so concludes my second day at the PMI North American Congress.  Again, it was an awesome day.

I went to 4 different Agile centric sessions.   Titles included

Why Failing Early in Agile is a Good Thing!

An Agile Simulation in 75 Minutes

Agile PM Mastery in 60 Minutes, Guaranteed!

Beyond Backlog and Burndowns: Complementing “Agile” methods with EVM for Improved Project Performance.

I really enjoyed the Agile Simulation, presented by Brian Bozzuto, MBA, PMP, CSP and Giora Morein, PMP, CSM, CSP, CST.  Check them out at BigVisible Agile Training.  Yes, we who work in this industry enjoy having a lot of letters after our names. But seriously, these guys earned every letter. Though a few people struggled with the simulation, most got it.  I saw several light bulb moments from session attendees. It’s exciting when someone looks you right in the eye and says “I think I get it!

Later, I had lunch with Michele Sliger and Lisamarie Babik.  I had such a blast sitting with these two and just enjoying myself.  Sure, I was enjoying the Congress but this was fun!

I wanted to make a special note about my final session of the day.  It was about Agile and EVM.  The material was presented by a PhD and a colleague who had working with EVM for over 20 years.  The response to their presentation was mixed at best.  For those in the audience with an Agile background, it was a challenging topic to cover.  But, it was still interesting.  To counter that, several with EVM backgrounds were acting like 3-year-olds and that we were trying to steel their teddy bears away.  Some people got up and left the session, the guy next to me chewed on his finger nails until he fell asleep, and some in the audience just wanted the microphone to argue about the 32 points of EVM criteria.  But let’s move on.

After the sessions had ended for the day, I had the honor and privilege to meet a few people that I’ve known through blogs and the Twittersphere.

I hung out with Brian Bozzuto and Bob Tarne.  I then met Elizabeth Harrin, resulting in remarks about the coffee at the PMI Congress. Forgive me Elizabeth, I was in the moment.  I then I went off to have drinks with Bas De Baar, Josh Nankivel, and Cornelius Fichtner.

So, I’m off to bed.  Day 3 will be a long one.

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Day 1 of PMINAC

Sliger and HuetherAnd so concludes my first day at the PMI North American Congress.  It was an awesome day.  It started with the morning presenter, Vivek Kundra, Chief Information Officer of the United States.  I originally didn’t plan to see this him speak.  I’m very glad I did.  I was really surprised when he talked about being more agile and stated

We’re not just looking at Agile methodology, we’re also moving to Agile management…. & EVM is not a silver bullet.  In addition, he said process will no longer trump business outcomes.

Immediately following the presentation, I met up with Michele Sliger, author of The Software Project Manager’s Bridge to Agility and someone I’ve admired for a while.  Shhhhh don’t say anything.  She might think I’m a groupie or something.

Off we went to have some lunch.  Let’s skip the details of lunch.  It was OK but I was more interested in hanging out with Michele.

Just before we went to the first presentation, we stopped off at the tag and ribbon table.  It had buttons from all of the Community of Practices.  But the one Michele and I were looking for was missing!  Where was the Agile Community of Practice!?  The same happened for the Agile CoP ribbons.  Come to find out, they ran out.  I guess that’s a good thing.

Sunday was going to be limited to just 2 presentations.  I chose Growing Up Agile: the Next Generation of Project Managers, presented by Lisamarie Babik, PMP.  My second presentation was 5 Years of Teaching Agile PM or PMI: Lessons Learned and Recurring Resistance by Mike Griffiths.

I enjoyed both sessions a lot and if you were on Twitter, you probably saw Michele, or Jesse Fewell, or myself doing real-time tweets.

The day concluded with the key note address by President Bill Clinton.

All in all, the day was full of surprises.  So, some may ask, are you Agile?

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